for Teachers for Schools for Enterprise
for Teachers for Schools for Enterprise
Copyright
Course Navigator
The Problems of Bureaucracy: Contributing FactorsNext Lesson 

What Is the Bureaucracy? - Role, Structure & Characteristics

Chapter 6 /  Lesson 1   Transcript
Try it risk-free for 30 days

An error occurred trying to load this video.

Try refreshing the page, or contact customer support.

Coming up next: The Problems of Bureaucracy: Contributing Factors

You're on a roll. Keep up the good work!

Take Quiz Watch Next Lesson
 Replay
Your next lesson will play in 10 seconds
  • 0:03 Bureaucracy Defined
  • 2:01 Functions of the Bureaucracy
  • 4:08 The Face of the Bureaucracy
  • 5:44 Lesson Summary
Add to Add to Add to

Want to watch this again later?

Log in or sign up to add this lesson to a Custom Course.

Login or Sign up

Timeline
Autoplay
Autoplay

Recommended Lessons and Courses for You

Lesson Transcript
Instructor: Amy Troolin

Amy has MA degrees in History, English, and Theology. She has taught college English and religious education classes and currently works as a freelance writer.

In this lesson, we will study the American bureaucracy. We will explore its nature and characteristics, examine its role and functions, and take a close look at its human face.

Bureaucracy Defined

Buzz, buzz, buzz. Look at all the busy little bees, working hard to keep everything in the hive running smoothly and efficiently. They actually have much in common with the American government's bureaucracy. The word 'bureaucracy' literally means 'government with a small desk,' and it originated in France with reference to the little desks used by the king's officials as they went about the king's business. Today a bureaucracy is a large administrative organization that handles the day-to-day business of a government or society. Here in America, the government's bureaucracy operates on national, state, and local levels.

Bureaucracies have four key characteristics that make their resemblance to beehives all the more apparent.

  • A clear hierarchy - Bureaucracies have a firm chain of command. Every worker has his or her own place in the chain, and everyone's work is overseen by someone on the next level up. Power flows down from the top of the hierarchy and diminishes as it approaches the bottom. Just think of the beehive. The queen bee stands at the top, and each worker bee or drone has its own place in the hive's chain of command.

  • Specialization - Everyone in a bureaucracy has a specific job to do and often becomes an expert at it. Bees have specific jobs, too, collecting pollen, making honey, or populating the hive.

  • A division of labor - In a bureaucracy, nearly every task is broken down into its component parts, and different people work on different parts of the task. Together they get the job done, just like bees in a hive who divide their labor for maximum efficiency.

  • A set of formal rules - These so-called standard operating procedures are the clear, written instructions for each specialized job at every level of the hierarchy. Workers who follow them can be sure that they are on the same page as their colleagues and are doing their jobs properly. According to beekeepers, bees, too, have a sophisticated system of communication that keeps their hives running smoothly.

Functions of the Bureaucracy

America's bureaucracy performs three primary functions to help keep the governmental beehive buzzing along.

1. The bureaucracy implements the laws and policies made by elected officials.

These laws and policies need to be put into practice in specific situations and applied in all the contingencies of daily life. For example, a city council has decided that all dog owners must have their pets licensed and microchipped, but the city council members don't have the time to make sure that their decision is carried out. City workers, members of the city's bureaucracy, are the ones who answer questions and complaints about the law, help dog owners fill out the proper forms, decide when to waive the license fee, refer owners to veterinarians who can insert the microchips, work with the vets to hand out coupons for discounts on microchips, and enforce the law to make sure that all dog owners have their animals licensed and microchipped in a reasonable amount of time.

2. The bureaucracy provides necessary administrative functions, like conducting examinations, issuing permits and licenses, and collecting fees.

Essentially, it handles the paperwork of everyday government operations. Anyone who has a driver's license has come face-to-face with bureaucratic administration through the required written and behind-the-wheel exams, learning permits, fees at all stages, and finally applying for and receiving the driver's license itself.

3. The bureaucracy regulates various government activities.

In other words, it creates the rules and regulations that clarify how various laws work on a daily basis. For instance, the bureaucracy is responsible for writing rules and regulations for public schools, including curriculum standards, examination procedures, discipline methods, teacher training and licensing requirements, and administrative policies. Schoolchildren feel the effects of these regulations when they work on their assignments or take standardized tests. Teachers use them to design class work and assessments. Principals and school boards must follow them when applying for funding or setting policies for their own schools and districts.

To unlock this lesson you must be a Study.com Member.
Create your account

Register to view this lesson

Are you a student or a teacher?

Unlock Your Education

See for yourself why 30 million people use Study.com

Become a Study.com member and start learning now.
Become a Member  Back
What teachers are saying about Study.com
Try it risk-free for 30 days
Description

Earning College Credit

Did you know… We have over 160 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Research Schools, Degrees & Careers

Get the unbiased info you need to find the right school.

Browse Articles By Category

Browse an area of study or degree level.

Recommended Articles
You are viewing lesson Lesson 1 in chapter 6 of the course:

 Back To Course

Political Science 102: American Government

17 chapters | 127 lessons | 7 flashcard sets

Ch 6. The Federal Bureaucracy in the United...
Ch 7. American Political Culture,...

What Is the Bureaucracy? - Role, Structure & Characteristics Related Study Materials

Create an account to start this course today
Try it risk-free for 30 days!
Create An Account

Explore our library of over 75,000 lessons

Browse by subject
Support