Workplace Sensitivity Training Lesson Plan

Instructor: Dana Dance-Schissel

Dana teaches social sciences at the college level and English and psychology at the high school level. She has master's degrees in applied, clinical and community psychology.

What are the benefits of workplace sensitivity training? This lesson plan summarizes the topics addressed in this type of training using a video lesson. An activity explores ways to address key issues with employees.

Learning Objectives

Upon completion of this lesson, students will be able to:

  • explain the risks of workplace insensitivity
  • summarize the benefits and goals of workplace sensitivity training
  • discuss the practices that commonly introduce insensitivity in the workplace


45 to 90 minutes

Curriculum Standards


Cite strong and thorough textual evidence to support analysis of what the text says explicitly as well as inferences drawn from the text, including determining where the text leaves matters uncertain.


Analyze a complex set of ideas or sequence of events and explain how specific individuals, ideas, or events interact and develop over the course of the text.


Determine the meaning of words and phrases as they are used in a text, including figurative, connotative, and technical meanings; analyze how an author uses and refines the meaning of a key term or terms over the course of a text (e.g., how Madison defines faction in Federalist No. 10).


  • Paper copies of the worksheet from the associated video lesson


  • Begin by asking students to list some issues they've experienced with workplace insensitivity.
  • Go around the room asking students to take turns sharing some of the incidents they listed with the class.
    • What are the dangers of workplace insensitivity?
    • How can it be reduced or prevented?
  • Play the video lesson What is Workplace Sensitivity Training for Employees? - Definition & Overview for the class and pause it at 0:36.
    • What is wrong with heckling a religious colleague about a pork chop?
    • What other types of behaviors might warrant mandatory workplace sensitivity training?
  • Play the video lesson again and pause it at 1:22.
    • What are the goals of workplace sensitivity training?
    • What is taught in sensitivity training in the workplace?
  • Play the video lesson for the class again and pause it at 2:03.
    • Are jokes in the workplace always bad?
    • How does sensitivity training approach the topic of jokes in the workplace?
  • Play the video lesson. Pause it at 2:42.
    • What are demographic issues?
    • How does workplace sensitivity training approach the issue of demographic issues?
  • Play the video lesson, pausing it at 3:14.
    • How can religion introduce tension in the workplace?
    • How does workplace sensitivity training address religious issues?
  • Play the remainder of the video lesson for the class.
  • Distribute the worksheet to each of the students in the class.
  • Instruct the students to work independently to complete the worksheet using what they learned about workplace sensitivity training from the video lesson and class discussion.
  • When all students have completed the worksheet, review each question and answer with the class, discussing them fully as you progress.

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