Payment & Billing on

What payment options do you accept?

We currently accept Visa, MasterCard, Discover, American Express and PayPal. At this time, we cannot accept pre-paid cards, gift cards, cash, check, or money order.

When will my card be charged for my Subscription?

Your card will be charged for the first time on the official start date of your membership. Then, each month after that, your card will be charged on the same date. So for instance, if your official membership begins on July 4, you'll be charged on July 4, and the again on August 4, September 4, October 4, and so on. Each of these dates is when your 'service period' for the month begins.

You can find the date on which your card will be charged in your Billing History. To get there:

  • Login on the homepage:
  • On your home page, navigate to your Profile page (either in the column on the left or the dropdown on the top right)

Profile Page

  1. On your Profile page, click Membership & Billing

Membership & Billing

  1. On this page, you'll see the Billing History section, with the Service Period column. This column displays a date range, and the first date of the row is the date your card will be billed on

Date Range

How do I update my billing information?

You can easily update your billing information at any time. Just follow the steps below!

  1. Login on the homepage:
  2. On your home page, navigate to your Profile page (either in the column on the left or the dropdown on the top right)
  3. On your profile page, click the Membership & Billing button
  4. On your billing page, click Update Billing Information
  5. On the Update Billing Information page, you can input your new credit card information or your PayPal information, then click Continue

Update Billing

  1. Next, confirm your country, zip code, and phone number and then click Update

How do I get a receipt?

You can generate and print receipts on your dashboard. Please follow the steps below:

  1. Log into your account here:
  2. Click on the 'Billing Info & Plans' link within the Profile section of your dashboard
  3. Select 'Print' next to the date and charge you need a receipt for

How can I set up a account if I don't have a credit card?

We understand that not all users have access to a credit card. also accepts PayPal. At this time, we cannot accept pre-paid cards, gift cards, cash, check, or money order.

How does billing work if I upgrade or downgrade my membership?

Upgrading/downgrading your membership plan is easy and can happen at any time. You can do this within your dashboard. Once your membership type is upgraded/downgraded, your features will automatically update to match your new plan.

If you're upgrading your plan mid-billing cycle to a more expensive option, your account will be billed immediately for the prorated difference of what you have already paid (this billing period) with the number of days left in your billing cycle.

If you're downgrading your plan mid-month to a less expensive option, you will retain your current plan until the end of your billing cycle. At the start of your next billing cycle, you will automatically be downgraded to the less expensive plan and your payment will be changed accordingly.

While on an active multi-month or annual plan, you will not be able to upgrade/downgrade from the website.

Will I get a refund if I cancel my account?

If your account is eligible for the 30-day money back guarantee, you can request a refund if you cancel your account within the first 30 days. Refunds are not automatically issued. Please email to request a refund.

Can I cancel my membership before it is charged?

You can cancel your subscription at any time, and you will have access to our website for the rest of your billing cycle. On your next billing date, your credit card will not be charged and your access will be restricted.

Making Your Subscription Tax Deductible

It is possible to make your subscription tax deductible as an educator expense deduction. The educator expense deduction allows teachers to deduct up to $250 for purchases of materials used in the classroom.

In order to qualify, you must:

  • Be a K-12 school teacher, instructor, counselor, principal or aide and
  • Have worked at least 900 hours in the school year in a school that provides elementary or secondary education as determined under state law

You may not deduct expenses if you have already received reimbursement for them. If you are a teacher who is married to another teacher, you can claim up to $250 each. Find out more information here.

To Claim the Educator Expense Deduction:

You can make your claim for the educator expense deduction on line 23 of Form 1040 or line 16 of Form 1040A. You cannot claim the deduction on form 1040EZ.

How does's 30-day money-back guarantee work?'s 30-day money-back guarantee allows you to sign up for a membership and start using right away. If you are not satisfied in your first 30 days you can request a refund by emailing Refunds are not automatically issued.

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