Taking Proctored Exams on Study.com


How do I take a proctored exam?

Our proctoring is done completely online and in the comfort of your own home. We've partnered with a third-party proctoring company named Software Secure to help us proctor our exams. Software Secure connects your computer and webcam to their website while the exam is being proctored. Prior to starting the exam, they complete a diagnostic check on your computer to make sure it meets all their system requirements. They also walk you through any system upgrades you might need. You can learn more about this process by watching this video: http://study.com/academy/popular/how-to-take-a-studycom-proctored-exam.html

What are the system requirements for online proctoring?


  • Webcam
  • Microphone
  • Windows Visa, Windows 7, Windows 8
  • Internet Explorer 8 or greater
  • Flash 11.1 or greater
  • .NET Framework 2.0 or greater
  • Must have at least 200kbs (2 mb/s) upload speed
  • Must be accurate for your local time zone


  • Webcam
  • Microphone
  • OSX 10.7-10.9
  • Safari 5 or greater
  • Quicktime 7.6.3
  • Must have at least 200kbs (2 mb/s) upload speed
  • Must be accurate for your local time zone

How many proctored exams can I take in a month?

The College Accelerator Edition includes two proctored exams per 30 days. Your 2 available exams reset on your billing date. Additional exams are available to purchase for $70 per exam.

Passing two exams is equivalent to earning 6 transferable college credits. If for some reason you don't meet the 70% minimum score to pass a course, you can retake it again in 3 days.

How long do I have to wait to retake a proctored exam?

If for some reason you're not successful on your first attempt to pass a proctored exam, you can retake it again in 3 days. The College Accelerator Edition includes 5 exams per billing cycle. You can also purchase additional exams to take within that time period.

Each exam can be taken a total of 3 times.

What can my room look like during the exam?

Your testing room does not need to be perfectly clean (we understand that people cannot sterilize a testing environment in their own home!). However, what we do look for is a complete room scan. We need to see all 4 walls and the desk where the exam will be taking place. A slow circle showing both high and low should be adequate. Try to be the only person in your testing environment, but we do understand taking the exam in a private place is not always an option. As long as it is obvious someone is not helping with your exam experience, you are all set.

How long do I have to take my proctored exam for credit?

You have a total of 150 minutes to complete the download process and to complete your exam. All exams are 120 minutes in total and your timer will begin when you download the software and enter your exam code.

How many questions is my (proctored) exam?

Math exams are 70 multiple choice questions. All other exams are 100 multiple choice questions.

How do I ensure the best testing experience (when taking a proctored exam)?

We recommend using a computer/laptop you are comfortable with. Please close all programs that are not related to the proctoring experience to ensure nothing is stopping the program from running correctly. The fewer other devices sharing your internet connection the better, as it will ensure the best internet speed and quality.

We recommend using Google Chrome or Firefox as they run best with large programs like Software Secure.

How many proctored exams can I take per month?

With the College Accelerator subscription, you will be able to take up to 5 exams per month. We enacted this policy to maintain alignment with the academic standards of our partner schools.

What forms of ID are acceptable for proctored final exams?

Many of forms of identification are accepted for Study.com proctored final exams. It is crucial that the ID has a clear picture of the test-taker as well as the test-taker's legal name. Expired forms of ID (such as driver's license or passport) are acceptable as long as the photo and name are clearly visible.

The most popular forms of ID used by Study.com credit seekers are:

  • Driver's license
  • Passport
  • School ID
  • Government-issued photo ID (not a driver's license)
  • Company-issued photo ID

How long until I get my exam results?

After you complete your proctored final exam, your exam webcam and desktop footage will be reviewed to ensure that is free of rules violations. This process can take up to two weeks.

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