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5 Whys Analysis: Template & Overview

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

What is the purpose of using a 5 Whys analysis?

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1. How many times must we ask the question 'why'?

2. What should you do if you determine the root cause and find that it is out of your control?

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About This Quiz & Worksheet

This quiz and worksheet will test you on your understanding of the 5 Whys analysis method in business. You will be asked about using the system and what to do with your results inside the system.

Quiz & Worksheet Goals

You can expect to see questions on this quiz and worksheet combination that ask about the following:

  • Purpose of the system
  • Number of times to ask 'why?'
  • What to do when your control is lost
  • Need for a clearly stated problem

Skills Practiced

You will have the chance to exercise the following skills by taking this quiz and worksheet:

  • Information recall - remember what you have studied about the 5 Whys Analysis system
  • Reading comprehension - ensure that you draw the most important information from the related business lesson
  • Knowledge application - use what you've learned to identify the term for a written list of items aimed toward achieving a goal

Additional Learning

For more on the system, take a look at the lesson titled 5 Whys Analysis: Template & Overview. After completing it, you will be able to perform the following objectives:

  • Draw up a 5 Whys template
  • Form different questions to fit into the template
  • Walk through the steps of the 5 Whys Analysis
  • Give real-world examples of where to use the system
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