Kotter's 8-Step Change Model of Management


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Which of the following steps in Kotter's change model involves monitoring the acceptance of change and how well the organizational culture is adapting to the change?

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1. In which of the following steps of Kotter's change model does management take time to paint a picture of what the organization's future will look like after the change has taken place?

2. During a major change initiative, management discovers that there is not enough understanding about the change itself and there is a lack of strong project management for the change. These types of obstacles would be dealt with in which of the following steps in Kotter's change model?

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About This Quiz & Worksheet

According to Kotter, what is involved in establishing change within an organization? In order to successfully answer the questions posted in this quiz/worksheet combo, you will need to be familiar with all steps within this process.

Quiz & Worksheet Goals

In these assessments you'll be tested on:

  • The ability to recognize steps in the organizational change model based on the following examples:
    • Monitoring the acceptance of change and how well organizational members are adapting to that change
    • Providing employees with a clear understanding of what the change is about
    • Requiring change leaders to remove any barriers leading to the change
    • Selecting and recruiting a team that will implement the change
    • Inspiring teamwork, ideas and an eagerness to make sacrifices in order to make the change

Skills Practiced

This worksheet and quiz will allow you to test the following skills:

  • Reading comprehension - ensure that you draw the most important information regarding what is involved in each of Kotter's 8 steps
  • Making connections - use understanding of the concept of a change model to implement successful organizational changes
  • Critical thinking - apply relevant concepts to examine information about change management in a different light

Additional Learning

To learn more about this model, review the accompanying lesson called Kotter's 8-Step Change Model of Management. This lesson covers the following objectives:

  • Provide an overview of the importance of and need for organizational change
  • List the steps of Kotter's change model of management
  • Explain each step in the process