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Balanced Scorecard Approach to Performance Evaluations

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

When a company wants to align performance with their goals and objectives, they often use what?

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1. Which perspective focuses on training employees?

2. How many different perspectives are there with a balanced scorecard?

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About This Quiz & Worksheet

Our subject-matter experts devised this short, multiple-choice quiz and worksheet as a tool for you to gauge your level of understanding about balanced scorecard performance evaluation. The questions will ask you about definitions and concepts related to a balanced scorecard approach.

Quiz & Worksheet Goals

The quiz will ask about:

  • Alignment of performance with company goals and objectives
  • Perspective that focuses on training employees
  • Number of perspectives with a balanced scorecard
  • Use of key performance indicators
  • Balanced scorecard perspective that centers around repeat customers and customer satisfaction

Skills Practiced

This is the time to practice skills such as:

  • Reading comprehension - ensure that you draw the most important information about the application of key performance indicators
  • Interpreting information - verify that you can review information regarding customer retention metrics and interpret it correctly
  • Information recall - access the knowledge you've gained regarding balanced scorecard perspectives

Additional Learning

Find out more by studying the lesson titled Balanced Scorecard Approach to Performance Evaluations. See what this lesson says about:

  • KPIs
  • Financial perspective
  • Applying this approach to employee enhancement
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