Barriers to Effective Listening in Groups


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question 1 of 3

Jane had a long argument with her boss, and they had a further falling out based on their exchange. Which of the following would BEST reflect an example of selective listening in this situation?

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1. What type of barrier occurs when a listener creates a message based on what they already believe about the topic, versus having an open mind and listening to all of the facts?

2. How should you BEST remember information by using short-term memory?

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About This Quiz & Worksheet

This quiz and corresponding worksheet will test your knowledge of effective listening, the ways in which it can be impacted and how one can improve his or her listening skills. You will be quizzed on the types of barriers to effective listening and improvement suggestions.

Quiz and Worksheet Goals

In these assessments, you'll be tested on:

  • The type of barrier where one thinks they remember what the speaker said as opposed to what the speaker actually said
  • The type of barrier where one focuses on what they already believe about a topic rather than being open-minded
  • The best way to remember information using short-term memory
  • The definition of mnemonics
  • The steps to improve long-term memory

Skills Practiced

This worksheet and quiz will allow you to test the following skills:

  • Reading comprehension - ensure that you draw the most important information regarding common barriers to effective listening
  • Distinguishing differences - compare and contrast short- and long-term memory
  • Knowledge application - use your knowledge to answer questions about methods for improving listening

Additional Learning

To learn more about this subject, review the accompanying lesson called Barriers to Effective Learning in Groups. This lesson covers the following objectives:

  • Define effective listening
  • Explain two barriers that can disrupt effective listening
  • Discuss short- and long-term memory
  • Provide strategies for improving listening skills