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Business Process vs. Knowledge Process Outsourcing

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

What is business process outsourcing?

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1. What is an example of business process outsourcing?

2. What is knowledge process outsourcing?

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About This Quiz & Worksheet

The questions in this quiz will measure your understanding of business process outsourcing (BPO) and knowledge process outsourcing (KPO). There are five short multiple-choice questions in the quiz.

Quiz & Worksheet Goals

Here's what you'll be tested on:

  • Meaning of business process outsourcing and knowledge process outsourcing
  • Examples of business process outsourcing and knowledge process outsourcing
  • Benefit of outsourcing

Skills Practiced

  • Knowledge application - use your knowledge to answer questions about BPO and KPO
  • Information recall - access the knowledge you've gained regarding the meaning of business process outsourcing
  • Interpreting information - verify that you can read information regarding knowledge process outsourcing and interpret it correctly

Additional Learning

Be sure to check out the related lesson titled Business Process vs. Knowledge Process Outsourcing. You'll learn more about this topic, including:

  • Using a third-party liaison
  • Situations in which BPO makes sense
  • What KPO entails
  • KPO and labor-related expenses
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