Operations Management: How to Build a Process Map


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question 1 of 3

What demonstrates the workflow to complete a task?

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1. You work at a company where a process map is used. Every time that the team sees a diamond, a meeting is set with senior management. Why is this happening?

2. You have created a process map for your sofa manufacturing company. Which of the following would correspond to a downward pointing triangle?

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About This Quiz & Worksheet

A process map is a helpful tool when a person or team is trying to complete a goal. This assessment was assembled to help you find out how much you know about process maps and their parts.

Quiz & Worksheet Goals

In this assessment you will be tested on:

  • What is used to demonstrate workflow
  • Process symbols used to indicate different steps of a project
  • What connects processes on a process map
  • Effects of improper workmanship or faulty inputs

Skills Practiced

When you complete this quiz/worksheet assessment you will be able to practice your skills of:

  • Reading comprehension - ensure that you draw the most important information from the related business lesson
  • Knowledge application - use your knowledge to identify the symbols used in process maps
  • Defining key concepts - ensure that you can identify key terms related to process maps based on provided definitions

Additional Learning

For a quick and effective review of process maps complete the lesson Operations Management: How to Build a Process Map. In this lesson you will review:

  • Benefits of using process maps
  • The various symbols used in a process map
  • How to construct process maps
  • An example of a process map