The Benefits of Building Trust in Sales


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question 1 of 3

Which of these is most important to customers in their sales relationships?

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1. Why is it important to be honest in your sales relationships in the 21st century?

2. Being trustworthy can impact your business in all of the following ways EXCEPT which?

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About This Quiz & Worksheet

Assess your understanding of how rapport and trust is built in sales with this multiple-choice quiz and worksheet. The five questions require you to understand why trust is important and a key benefit of gaining a customer's trust.

Quiz & Worksheet Goals

This quiz will test you on the following:

  • What's important to customers in the sales relationship
  • Different ways in which trustworthiness can impact a business
  • What's likely to happen when customers trust you as a sales person
  • Trust and honesty in the sales relationship

Skills Practiced

  • Interpreting information - verify that you can read information about the impact that trust has on a business and interpret it correctly
  • Making connections - use what you've learned to make connections between honesty and sales
  • Information recall - access the knowledge you've gained about what's important to customers as it relates to sales

Additional Learning

Learn more about this topic with the lesson titled The Benefits of Building Trust in Sales. Here are examples of what's in this lesson:

  • The role of honesty in daily sales
  • How it impacts business growth
  • Examples of how trust can be established