Causes of Group Conflict in the Workplace Video

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

As a long-term strategy, encouraging competition between individuals or teams in the workplace _____.

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1. Who should be most aware of the personality differences that can cause conflict at work?

2. In the workplace, it is the manager's responsibility _____.

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About This Quiz & Worksheet

The old adage that you can't see the trees for the forest might be applied to the phenomenon of group conflict in the workplace. You know something's wrong, but you can't quite figure out what caused it. This quiz will test your recognition of sources of conflict and how they can affect workplace efficiency.

Quiz & Worksheet Goals

In these assessments, you'll be tested on:

  • How competition can cause workplace conflict
  • Favoritism
  • How personal differences can cause workplace conflict
  • The difference between individual employee needs
  • Preparation for potential conflicts

Skills Practiced

Use the following skills to score well on the quiz:

  • Reading comprehension - ensure that you draw the most important information from the related lesson on workplace conflict
  • Critical thinking - apply relevant concepts to examine information about the incidence of workplace conflict in a different light
  • Interpreting information - verify that you can read information regarding causes of workplace conflict and interpret it correctly
  • Information recall - access the knowledge you've gained regarding workplace conflict and the value of preparing yourself for it

Additional Learning

The lesson titled Causes of Group Conflict in the Workplace focuses on these additional topics:

  • Explain why conflicts at work are inevitable
  • Enumerate the four main sources of workplace conflict
  • Discuss the value of minimizing conflict in the workplace
  • Examine what does the most to destroy team spirit
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