Cross-Cultural Communication: Definition, Strategies & Examples


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What are the major factors that affect cross-cultural communication?

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1. If a company has employees who are direct, individualistic and base their decisions on facts, they are an example of what type of culture?

2. How is eye contact viewed in certain cultures of the Middle East and Asia?

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About This Quiz & Worksheet

This quiz and worksheet combo will help you gauge your understanding of the characteristics of cross-cultural communication. You will be quizzed on different types of culture, management structure, and factors that affect cross-cultural communication.

Quiz & Worksheet Goals

These assessment tools will check your knowledge of the following:

  • Major factors that affect cross-cultural communication
  • Types of culture
  • How eye contact is regarded in certain Middle Eastern and Asian cultures
  • Types of management structure
  • Types of communication

Skills Practiced

  • Making connections - understand the concept of cross-cultural communication
  • Critical thinking - apply relevant concepts to examine information about communicating across cultures in a different light
  • Defining key concepts - ensure that you can accurately define main phrases, such as power distance and low-context culture
  • Information recall - access the knowledge you've gained regarding cross-cultural communication

Additional Learning

To learn more about cross-cultural communication in the workplace, review the corresponding lesson on Characteristics of Cross-Cultural Communication. This lesson covers the following objectives:

  • Define cross-cultural communication
  • Understand the major factors that affect cross-cultural communication
  • Differentiate between high- and low-context culture
  • Explore non-verbal differences across cultures
  • Discuss how language differences cause barriers to communication
  • Understand the concept of power distance
  • Learn how to create cross-cultural strategies to improve communication