What is Job Satisfaction: Definition, Causes and Factors


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question 1 of 3

Which of the following statements about job satisfaction is FALSE?

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1. Which of the following is TRUE about using surveys to measure employees' job satisfaction?

2. Barbara owns a boutique hotel staffed by 45 workers. Her relationship with her employees has always been congenial; however, she still wants to gather information from them in order to assess their job satisfaction. Which of the following methods BEST suits her situation?

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About This Quiz & Worksheet

These assessments will help you examine your understanding of ways in which job satisfaction is measured. To pass the quiz you must be familiar with surveys, interviews, and the meaning of performance monitoring.

Quiz & Worksheet Goals

In this assessment you'll be tested on aspects of measuring job satisfaction, including:

  • Surveys and interviews
  • What company changes and diversity does
  • Whether or not job satisfaction is easy to measure
  • The definition of performance monitoring

Skills Practiced

This quiz and worksheet will help you use these skills:

  • Reading comprehension - ensure that you draw the most important information from the related lesson on job satisfaction
  • Defining key concepts - ensure that you can accurately define performance monitoring
  • Information recall - access the knowledge you've gained regarding ways that job satisfaction can be assessed

Additional Learning

Get to know more about the characteristics of job satisfaction by taking a look at a brief video lesson called, What is Job Satisfaction: Definition, Causes and Factors. This lesson covers the following objectives:

  • Learn the role of rewards in job satisfaction
  • Understand the relationship between job satisfaction and job performance
  • Identify the methods of measuring job satisfaction