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Defining Workplace Conflict: Types and Perspectives

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

The three workplace conflict perspectives are:

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1. What is another name for the managed conflict perspective?

2. A manager with an open door policy for employees to share problems they see within the organization is an example of which conflict perspective?

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About This Quiz & Worksheet

What do you know about the perspectives on workplace conflict? Find out via this multiple-choice quiz and worksheet. The questions on these resources will ask you to identify the conflict perspectives and understand the views of each.

Quiz & Worksheet Goals

Show what you know about the following:

  • The three conflict perspectives
  • Other names for the perspectives
  • The perspective that sees conflict as a necessity
  • The perspective that views conflict as negative and disruptive
  • The perspective that perceives conflict as either dysfunctional or functional

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the related workplace conflict lesson
  • Making connections - use understanding of the types of workplace conflict perspectives to consider the ways in which managers handle conflicts
  • Defining key concepts - ensure that you can accurately define main conflict perspectives
  • Distinguishing differences - compare and contrast topics from the lesson, such as dysfunctional and functional conflicts

Additional Learning

For further details, review the corresponding lesson, which is called Defining Workplace Conflict: Types and Perspectives. The lesson covers the following objectives:

  • Identify the conflict perspective types
  • Examine examples of each conflict perspective type
  • Understand why workplace conflict occurs
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