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Client-Centric Experience: Definition & Example

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Client-centric experiences can increase _____, which ultimately increases the client satisfaction and profits.

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1. Which of the following is the BEST example of a client-centric experience?

2. Client-centric experiences should occur _____.

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About This Quiz & Worksheet

See how much you know about client-centric experiences using the quiz/worksheet combo. On the quiz, you will be assessed on your knowledge of examples of these types of experiences.

Quiz & Worksheet Goals

These materials help gauge your comprehension of:

  • When client-centric experiences should occur
  • Something that goes above client-satisfaction
  • An example of a client-centric experience
  • What these experiences increase

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the lesson on client-centric experiences
  • Information recall - access the knowledge you have gained about an example of a client-centric experience
  • Knowledge application - use your knowledge to answer questions about facts regarding client-centric experiences

Additional Learning

To learn more, use the lesson titled Client-Centric Experience: Definition & Example. Some objectives you can cover include:

  • Understand the importance of client-centric experiences
  • Define client-centric
  • Identify methods for creating a client-centric experience
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