Products & Services Transaction Conversation in Business English


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question 1 of 3

Why is it important to communicate clearly when speaking to clients or colleagues about prices and delivery dates?

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1. What is one reason you need to be good at negotiating a transaction using business English?

2. Why is it important to be flexible when you communicate about transactions?

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About This Quiz & Worksheet

These questions allow you to measure your knowledge of business English use. See if you know how business English is used in transaction and negotiation settings.

Quiz & Worksheet Goals

In this set of questions, you'll test your understanding of:

  • The reason business English is needed in negotiations
  • How to make a complaint using business English
  • The importance of clear communication among all parties

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the related business English lesson
  • Information recall - access the knowledge you've gained on how to express an opinion in a transaction
  • Knowledge application - use your knowledge to answer questions about the benefits of using business English in different situations

Additional Learning

For more information about this aspect of modern business, review the lesson called Products & Services Transaction Conversation in Business English. You will learn things like:

  • Why using business English can make you an asset to your company
  • Key vocabulary in business English
  • How to receive a complaint