Communication Between Patients & Health Care Workers


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question 1 of 3

What is non-verbal communication?

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1. Which is an example of incongruent communication?

2. Choose the answer that is NOT an example of a personal factor that is a barrier in communication in therapeutic relationships.

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About This Quiz & Worksheet

Between patients and health care workers, there needs to be some form of communication. Test your knowledge of this communication, such as non-verbal communication, using the quiz and worksheet.

Quiz & Worksheet Goals

These tools are here to assess your understanding of:

  • Parts of a therapeutic relationship
  • Personal factors that create barriers in communication in therapeutic relationships
  • What non-verbal communication is
  • An example of incongruent communication
  • How a health care worker-patient relationship is different than a relationship between friends

Skills Practiced

  • Distinguishing differences - compare and contrast main topics, such as a health care worker-patient relationship and a relationship between friends
  • Making connections - use understanding of the concept of a therapeutic relationship and its importance for health care workers and patients
  • Information recall - access the knowledge you have gained about what non-verbal communication is

Additional Learning

To learn more, use the lesson called Communication Between Patients & Health Care Workers. This lesson gives you the ability to:

  • Learn about congruent communication
  • Determine why communication is important between health care workers and patients
  • Examine appropriate communication boundaries in the medical industry