Copyright

Communicating in a Diverse Work Environment: Opportunities & Challenges

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Kelly manages a small team and noticed that for the last few weeks, Dashawn has been incredibly efficient and his work error-free. She wants to praise him; however, she is unsure whether to compliment him in front of his coworkers or in a private email. Kelly should acknowledge Dashawn's good work based on:

Create Your Account To Take This Quiz

As a member, you'll also get unlimited access to over 79,000 lessons in math, English, science, history, and more. Plus, get practice tests, quizzes, and personalized coaching to help you succeed.

Try it risk-free
Try it risk-free for 30 days. Cancel anytime
Already registered? Log in here for access

1. Which of the following is NOT a factor that affects communication in a diverse workplace?

2. One generational difference in workplace communication is the tendency of _____ workers to use formal language, while _____ workers have a preference for informal language.

Create your account to access this entire worksheet
A Premium account gives you access to all lesson, practice exams, quizzes & worksheets
Access to all video lessons
Quizzes, practice exams & worksheets
Certificate of Completion
Access to instructors
Create an account to get started Create Account

About This Quiz & Worksheet

This worksheet and quiz reviews communications in a diverse work environment. Make sure you are familiar with various forms of communication in order to complete this quiz.

Quiz & Worksheet Goals

These tools test you on:

  • How diversity affects workplace communication
  • Gender neutral terms
  • Behavior that might be seen as aggressive

Skills Practiced

Improve your study skills by working on the following abilities:

  • Reading comprehension - ensure that you draw the most important information from the related lesson on communicating in a diverse work environment
  • Interpreting information - verify that you can review information regarding how managers should compliment employees and interpret it correctly
  • Information recall - access the knowledge you've gained regarding generational differences in communication styles

Additional Learning

You can find out more about this subject by studying the lesson entitled Communicating in a Diverse Work Environment: Opportunities & Challenges. The lesson includes information about the following topics:

  • Options for improving communication in the work place
  • Possible challenges associated with diverse work forces
  • Benefits to maintaining a diverse work environment
Support