Strategies for Managing Work Conflict as a Team


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Ultimately, teams should be able to:

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1. One way to encourage positive and healthy conflict amongst team members is by:

2. Conflict in high functioning teams is frequently positive since team members:

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About This Quiz & Worksheet

Refer to this quiz/worksheet assessment to determine your understanding of conflict management in work teams. You will need to be familiar with aspects of conflict and why it needs to be managed in order to answer all questions appearing on this quiz.

Quiz & Worksheet Goals

This quiz will assess your ability to do the following:

  • Note what teams should ultimately be able to do in regards to conflict
  • Explain how to encourage positive and healthy conflict
  • State why conflict in highly functioning teams can be positive
  • Identify the best course of action in a given conflict management scenario
  • Choose a correct statement about managing conflict

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the lesson, such as how teams should ultimately be able to handle conflict
  • Interpreting information - verify that you can read information about the positive effects of conflict in teams and interpret it correctly
  • Knowledge application - use your knowledge to answer questions about positive conflict in highly functioning teams and the encouragement of positive and healthy conflict

Additional Learning

You can gain more insight into this topic by reviewing the lesson titled Strategies for Managing Work Conflict as a Team. Details discussed in this lesson include:

  • The benefits of healthy conflict
  • What can lead to unhealthy conflict
  • How leaders should act to ensure positive work environments
  • In what way a manager can help a team move past a conflict
Final Exam
Resolving Work Conflict as a Team
This course currently has no final exam ready
Chapter Exam