Controlling as a Function of Management


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question 1 of 3

Why is it important for a manager to include his employees when setting goals that are part of their performance appraisals?

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1. Why is it imperative for managers to develop a tool for collecting data for each employee goal?

2. Pete manages employees who coordinate training programs. He wants registrants to receive notification of a training program cancellation due to low enrollment within two weeks of the start date. After a warning and a period of retraining, one of Pete's employees, Ralph, is still notifying attendees under the two-week mark. Pete has decided to give Ralph a final written warning and let him know that if he does not improve this could lead to his termination. Which step of the controlling process is this an example of?

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About This Quiz & Worksheet

This quiz and corresponding worksheet will help you gauge your understanding of controlling as a management process. Topics you'll need to know to pass the quiz include understanding the steps in the controlling process and ways of measuring employee performance.

Quiz & Worksheet Goals

Use these assessment tools to assess your knowledge of:

  • The relationship between value and price
  • How often managers should review their goals for employees in their appraisal
  • The step of the controlling process in which the manager makes changes when goals haven't been met
  • The tools used to measure actual performance
  • The larger process encompassing the controlling step

Skills Practiced

This worksheet and quiz will let you practice the following skills:

  • Reading comprehension - ensure that you draw the most important information from the related lesson on controlling and its role in management
  • Interpreting information - verify that you can read information regarding the larger process that controlling is a part of and interpret it correctly
  • Knowledge application - use your knowledge to answer questions about employee appraisals and performance measurement

Additional Learning

To learn more about the appropriate goals management should set, review the corresponding lesson on Controlling and its Role in Management. This lesson covers the following objectives:

  • Explore the management process and understand how controlling fits into it
  • Review the planning, organizing, directing and controlling steps of this process
  • Examine the steps within the controlling process
  • Follow along with an example of the management and controlling processes in action