Questioning & Counseling Problematic Team Members

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

A _____ is someone who challenges the status quo, not someone who indiscriminately creates chaos or drama.

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1. Which statement about problematic people is TRUE?

2. The team leader can use _____ as a technique to allow a disruptor to speak their mind, present their opinion, and have their ideas validated or considered.

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About This Quiz & Worksheet

Find out how much you know about counseling difficult team members with this multiple-choice quiz and worksheet. The quiz requires you to recall what research has revealed to be the most important characteristic of team success, among other details.

Quiz & Worksheet Goals

You'll be tested on the following:

  • A person who challenges the status quo
  • The truth about problematic people
  • A technique used by a team leader to provide attention and validation
  • What a team leader should do after a discussion with a disruptive team member
  • The most important characteristic of team success

Skills Practiced

  • Information recall - access the knowledge you've gained about someone who challenges the status quo
  • Interpreting information - verify that you can read information about problematic people and interpret it correctly
  • Making connections - use what you've learned to make connections between team leaders and disruptive team members

Additional Learning

Delve further into this topic by reviewing the lesson titled Questioning & Counseling Problematic Team Members. Here's the type of information you'll find in this lesson:

  • How problematic team members can derail an entire team
  • Articulating roadblocks to team success
  • Having a sense of shared mission/vision
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