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Conflicts Within a Diverse Workforce: Types, Sources & Solutions

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Choose the BEST answer to define workplace conflict.

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1. The following statement is an example of which type of workplace conflict? ''Why must we hire employees of different racial groups? Since I am the payroll manager, I will make sure they are paid less.''

2. Choose the statement below that BEST represents disrespect.

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About This Quiz & Worksheet

These assessments will test how much you know about diversity in the workplace and conflict that might come from it. Topics on the quiz/worksheet include an explanation of workplace conflict and a workplace conflict example.

Quiz & Worksheet Goals

The following points will be covered on the quiz:

  • Disrespect in the workplace
  • Negative recognition and identity
  • The best way to address conflict within a diverse workplace

Skills Practiced

  • Defining key concepts - make sure you can accurately define workplace conflict
  • Knowledge application - use your knowledge to answer questions about the way disrespect can be expressed and how to avoid conflict at a diverse workplace
  • Information recall - access the knowledge you've gained regarding the way conflict might happen in a diverse workplace

Additional Learning

To learn more about workplace conflict, you can review the lesson called Conflicts Within a Diverse Workforce: Types, Sources & Solutions. These key areas will be considered:

  • Ways that disrespect can be offensive
  • Examples of recognition and identity
  • Backlash from employees who are resistant to change
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