Diversity in the Hospitality Industry


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How does globalization impact diversity in the hospitality industry?

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1. Diversity in the hospitality workforce can make it _____ for employees to interact with a wide variety of customers.

2. This benefit of a diverse hospitality workforce could create new ideas or opportunities for products or services based on a better understanding of differences.

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About This Quiz & Worksheet

The quiz/worksheet combo is a tool that lets you see what you know about diversity in the hospitality industry. The benefits of diversity and the concept of globalization are some topics you need to know for the quiz.

Quiz & Worksheet Goals

Take the quiz to check your understanding of:

  • Internal benefits for a hospitality business that implements diverse hiring practices
  • A benefit of a diverse hospitality workforce that could create new ideas and opportunities for products or services
  • How globalization impacts diversity in the hospitality industry
  • The relationship between diversity in the hospitality workforce and interaction with customers

Skills Practiced

  • Information recall - access the knowledge you have gained about the arena that a hospitality business can benefit from an enhanced public image for their diversity
  • Interpreting information - verify that you can read information about how globalization impacts diversity in this industry and interpret it correctly
  • Reading comprehension - ensure that you draw the most important information from the lesson on diversity in the hospitality industry

Additional Learning

Keep learning about this concept of diversity by using the lesson called Diversity in the Hospitality Industry. Goals you can complete include:

  • Define diversity
  • See how globalization works
  • Identify laws that promote workplace diversity