Emotional Intelligence in the Workplace: Definition & Meaning

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Which of the following is NOT an element of emotional intelligence?

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1. What makes emotional intelligence so important for a good manager?

2. Jack, the manager of a bicycle shop, is having trouble motivating his employees. He is not very understanding or empathetic, and morale is low. What should Brad, the owner, do to improve the situation?

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About This Quiz & Worksheet

This quiz and worksheet will assist you in identifying the information you have retained about emotional intelligence and the workplace. You will be quizzed on the meaning of emotional intelligence, as well as the traits of emotional intelligence.

Quiz & Worksheet Goals

Use these assessments to help you:

  • Understand the results of a contemporary study on emotional intelligence
  • Identify the attributes of emotional intelligence
  • Define emotional intelligence
  • Look into what to do if supervisors lack emotional intelligence

Skills Practiced

  • Interpreting information - verify that you can read information regarding emotional intelligence and interpret it correctly
  • Information recall - access the knowledge you've gained regarding the features of emotional intelligence
  • Knowledge application - use your knowledge to answer questions about why leaders need to have emotional intelligence

Additional Learning

To learn additional information about emotional intelligence and its significance to the workplace, look at this video lesson called Emotional Intelligence in the Workplace: Definition & Meaning. This lesson will help you:

  • Identify examples of a leader who lacks emotional intelligence
  • Understand the consequences of poor emotional intelligence
  • Why it's important to have managers that possesses emotional intelligence
  • The characteristics of emotional intelligence
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