Being an Empathetic Communicator


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question 1 of 3

What is empathy?

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1. Which tenet of empathetic communication is demonstrated by a manager who keeps their office door open and is always willing to talk?

2. Which of the tenets of empathetic communication relies on the ability to be introspective?

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About This Quiz & Worksheet

A person who has empathy can connect with other people's emotions. This quiz and worksheet combo will help gauge your knowledge of empathetic communication. To pass the quiz you'll need an overall understanding of the concept of empathy as well as knowledge of the different tenets of empathetic communication.

Quiz & Worksheet Goals

In these assessments you'll be tested on the following tenets of empathetic communication:

  • Being approachable
  • Acknowledging other people's views
  • Examining your own views
  • Being a good listener
  • Deciphering nonverbal cues

Skills Practiced

  • Making connections - use understanding of the concept of empathy to understand its role in effective communication
  • Critical thinking - apply relevant concepts to examine information about empathetic listening in a different light
  • Information recall - access the knowledge you've gained regarding empathetic listening
  • Knowledge application - use your knowledge to answer questions about empathetic listening

Additional Learning

To learn more about this topic, review the corresponding lesson on Empathetic Communication. This lesson covers the following objectives:

  • Define empathy
  • Examine the tenets of empathetic communication
  • Look at practical examples of how to become a more empathetic communicator