Empathy in the Workplace - Quiz & Worksheet


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question 1 of 3

_____ is the ability to connect to, experience, and understand what others are feeling or experiencing.

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1. _____, _____, _____ are the key characteristics of empathy.

2. Which BEST describes what it means to show empathy in the workplace?

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About This Quiz & Worksheet

Using the quiz and worksheet, see what you know about empathy in the workplace. For the quiz, you should know about examples of empathy in the workplace and what empathy means.

Quiz & Worksheet Goals

These tools are useful in testing your knowledge of the following topics:

  • What empathy in the workplace can help with
  • Why empathy helps improve productivity at work
  • The ability to connect to and understand what others are feeling
  • Key characteristics of empathy
  • What it means to show empathy in the workplace

Skills Practiced

  • Information recall - access the knowledge you have gained about the benefits of having empathy at work
  • Reading comprehension - ensure that you draw the most important information from the lesson on empathy on the job
  • Making connections - use understanding of the concept of empathy and its importance for work

Additional Learning

Empathy in the Workplace is a lesson that can help you review more about this concept. Some objectives you'll get to cover include:

  • Define disengage
  • Examine characteristics of empathy
  • See what empathy should look like at work