Strategic Human Resource Metrics: Employee Satisfaction

Instructions:

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question 1 of 3

If a jewelry store currently has 20 employees and had 3 employees leave voluntary over the last six months, what is the company's voluntary turnover rate?

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1. Which of the following is the formula that is used to calculate the unscheduled absence ratio?

2. Renee is a manager that developed an employee survey for the purpose of measuring employee engagement at her organization. After distributing the survey, 55 employees completed it, and 26 employees responded positively to it. Based on this information, what is the current employee engagement rating?

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About This Quiz & Worksheet

What are strategic human resource metrics and how are they used? Quickly find out how much you know about these metrics and effective ways to utilize them by completing the worksheet/quiz combo.

Quiz & Worksheet Goals

You will be tested over the following topics:

  • The formula for the unscheduled absence ratio
  • An employee satisfaction metric that measures employee productivity
  • What the manager quality index measures
  • How an employee engagement rating is calculated
  • What the employee satisfaction index is

Skills Practiced

  • Reading comprehension - ensure that you draw the most important details from the lesson on employee satisfaction in HR metrics
  • Interpreting information - verify that you can read information about what an employee satisfaction index is used for and interpret it correctly
  • Making connections - use understanding of the process of calculating an employee engagement rating

Additional Learning

The lesson named, Strategic Human Resource Metrics: Employee Satisfaction can help you cover more information about:

  • What an employee engagement rating is
  • Why companies want to measure employee metrics
  • Voluntary turnover rate
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