Sources of Ethical Standards in Business


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question 1 of 3

Which of the following statements are TRUE concerning ethics?

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1. What does the virtue approach to ethics argue?

2. What approach to ethics would a customer service manager be following if she or he focuses on a written return policy as opposed to her or his own interpretation of the situation when a customer is returning merchandise to a store.

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About This Quiz & Worksheet

Explore the worksheet and quiz to help you test your knowledge of the sources of ethical standards in business. Passing the quiz is possible if you know about the virtue approach and which ethical approach PETA is an example of.

Quiz & Worksheet Goals

These tools help evaluate your knowledge of:

  • What ethics are
  • The ethical approach that PETA exemplifies
  • The approach that would describe Madoff's actions as unethical due to a characteristic he lacks
  • What the virtue approach is
  • The approach demonstrated by focusing on a written return policy during customer returns

Skills Practiced

  • Knowledge application - use your knowledge to answer questions about different approaches to ethics
  • Reading comprehension - ensure that you draw the most important information from the lesson on ethical standard sources
  • Information recall - access the knowledge you have gained about the beliefs of the virtue approach

Additional Learning

Follow along the lesson named Sources of Ethical Standards in Business to explore more information about ethics, including:

  • Examples of ethics
  • How the approaches to ethics differ
  • Agent-centered theories