Using Exit Interviews to Identify Problems in Work Teams


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question 1 of 3

A(n) _____ is conducted when an employee leaves a workplace team for any reason.

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1. What kind of exit interview activity is depicted in this image?

2. Part of the follow-up process of an exit interview includes _____, the information obtained in the interview.

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About This Quiz & Worksheet

These multiple-choice questions will test how much you know about using exit interviews to identify team problems. Quiz topics include a session that's conducted when an employee leaves the workplace team and how to interpret an example of an activity in an interview.

Quiz & Worksheet Goals

The following points will be covered on the quiz:

  • What the follow-up process involves
  • What the exit interviewer should and should not do
  • An example of an initial question to ask an employee when they're leaving a work team

Skills Practiced

  • Reading comprehension - make sure you know the most important information from the lesson on exit interviews, including the best practices for interviewers
  • Information recall - access the knowledge you've gained regarding an appropriate initial question to ask employees when they're leaving a workplace team
  • Knowledge application - use your knowledge to answer questions about the follow-up process for these interviews

Additional Learning

Learn more about problem-solving via these interviews by reviewing the lesson titled Using Exit Interviews to Identify Problems in Work Teams. These topics will be covered:

  • The reason companies conduct interviews with departing employees
  • Analyzing negative and/or positive experiences
  • Leadership assessment in work teams
  • Methods of following up with employees leaving work teams