Types of Work Teams: Functional, Cross-Functional & Self-Directed


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Vivian works in housekeeping at a resort hotel. She manages the laundry division and has three dozen valets and laundry attendants reporting directly to her, in addition to six contracted tailors and furniture upholsterers. Why is this a functional work team?

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1. Howard is vice president of media relations. Keisha is a senior web developer in marketing. Both are part of a team of high-level employees from various departments that will determine how best to present the company's new line of products to the public. Although each team member has authority over company policy, there is no designated group leader. Why is this a cross-functional team?

2. Why do organizations use work teams?

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About This Quiz & Worksheet

The interactive quiz and printable worksheet will introduce you to the different types of teams you may come across in school or the workplace. You'll discover more about what types of teams exist and how they function in the workplace. As you explore the lesson, these assessment tools will help you examine what you learned.

Quiz & Worksheet Goals

To be successful on the quiz, be sure you're able to identify the following characteristics associated with certain types of teams:

  • Organizational hierarchy performing specific functions
  • Non-manager team that provides a sense of ownership
  • Experts who work cooperatively toward a goal

Skills Practiced

This worksheet and quiz let you practice the following skills:

  • Reading comprehension - ensure you draw the most important information from the related team lesson
  • Making connections - use understanding of team structures to determine which is best depending on situation
  • Defining key concepts- determine you can accurately define vocabulary like self-directed team
  • Distinguishing differences - compare and contrast vocabulary from the lesson like cross-functional team and functional team

Additional Learning

To learn more, review the accompanying lesson on Types of Work Teams: Functional, Cross-Functional & Self-Directed. The lesson covers the following objectives:

  • Determine the types of teams used in the workplace
  • Define team types and their functions
  • Figure out what teams work best in different situations