Principles of Conversation Management


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question 1 of 3

What is one of the first steps to beginning a conversation?

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1. Which of these is a good opening question in a new conversation?

2. What is defined as a method of communicating nonverbally through gestures and movements

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About This Quiz & Worksheet

Questions in this assessment will be on relevant subjects like starting a conversation, nonverbal communication, and ending a conversation.

Quiz & Worksheet Goal

You'll be asked questions on this quiz/worksheet dealing with:

  • Steps to beginning a conversation
  • Opening questions
  • Methods of nonverbal communication
  • Ways to continue and end a conversation

Skills Practiced

  • Information recall - access the knowledge you've gained regarding the mechanics of conversing
  • Making connections - use understanding of the concept of nonverbal communication and how it can impact a conversation
  • Knowledge application - use your knowledge to answer questions about beginning, continuing, and finishing a conversation

Additional Learning

If you watch the accompanying lesson, Principles of Conversation Management, you'll have the chance to learn more about important topics like:

  • How conversations work
  • Steps in a conversation
  • Conversation maintenance