Hospitality Industry: Skills, Competition & Turnover


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Why is hiring in the hospitality industry unique from other industries?

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1. Which of the following is NOT a skill that is needed in the hospitality industry?

2. Why is flexibility needed in the hospitality industry?

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About This Quiz & Worksheet

Test your understanding of how the hospitality industry meets its staffing needs with this quiz and worksheet. Questions will ask you to recognize key skills as well as answer concept questions unique to the hospitality industry.

Quiz & Worksheet Goals

Use this quiz to test your understanding of concepts like:

  • Why hiring in the hospitality industry is considered unique
  • What skills are needed in the hospitality industry
  • Why there is such a high turnover rate in the hospitality industry

Skills Practiced

  • Reading comprehension - ensure that you draw the most important skills needed to work in hospitality from the material
  • Information recall - access the knowledge you've gained regarding unique challenges the hospitality industry faces in fulfilling its hiring needs
  • Knowledge application - use your knowledge about industry conditions to show why turnover is so high among employees

Additional Learning

To learn more about hospitality, check out the lesson titled Hospitality Industry: Skills, Competition & Turnover. It will teach you things like:

  • Different components of the hospitality industry
  • How seasonality affects hiring needs
  • Examples of different jobs available in the hospitality industry