Hotel Rooms Departments & Functions

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Which of the following functions is included in the rooms division of a hotel?

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1. One fundamental purpose of the front desk area is to _____.

2. Which of the following is a common question for a concierge?

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About This Quiz & Worksheet

When you go through the quiz and worksheet, you get to assess your knowledge of different parts of hotels. Different areas, such as the front desk, and goals of a hotel are topics on the interactive quiz.

Quiz & Worksheet Goals

You can assess your knowledge of:

  • What guest services include
  • Why hotels don't want their guests interacting with security
  • A department that is included in the rooms division
  • A fundamental purpose of the front desk area
  • Common question for a concierge

Skills Practiced

  • Information recall - access the knowledge you have gained about what guest services are
  • Interpreting information - verify that you can read information about why hotels don't want their guests interacting with security and interpret it correctly
  • Knowledge application - use your knowledge to answer questions about different hotel room department functions

Additional Learning

Learn more by going through the lesson named Hotel Rooms Departments & Functions. It was made to help you cover these other topics as well:

  • What the rooms division is
  • How to make hotel reservations
  • Roles of a concierge
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