Business Case Study: Motivation & Organizational Behavior at Marriott


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Why does Marriott believe so strongly in taking care of employees?

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1. Marriott Corporation is known for offering their employees perks. Which of the following perks helps employees to attain a work/life balance?

2. How many days does Marriott generally train an employee before the employee starts their job independently?

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About This Quiz & Worksheet

This quiz and worksheet combo gauge your understanding of how Marriott motivates their employees. You will be quizzed on specific practices and policies.

Quiz & Worksheet Goals

Use these assessment tools to test your knowledge of:

  • The reasoning behind Marriott's strong belief in taking care of their employees
  • Perks offered to employees for a balanced work life
  • How long employees are trained before starting their assigned tasks
  • Employees who are qualified to work in several different departments
  • Examples of different ways employees are motivated each day

Skills Practiced

This worksheet and quiz let you practice the following skills:

  • Reading comprehension - make sure you can pull out the most vital information from the lesson on motivation at Marriott
  • Defining key concepts - ensure that you can define key terms and phrases, such as perks
  • Knowledge application - use what you have learned to answer specific questions about motivational practices and organizational behavior

Additional Learning

To learn more about the motivational practices used by Marriott, review the lesson Business Case Study: Motivation and Organizational Behavior at Marriott. This lesson has the following aims:

  • Explore the core values of the Marriott organization
  • Examine how Marriott immerses their new employees into their culture and management style
  • Understand the system that Marriott has created and why it is effective