Methods for Predicting Customer Needs


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question 1 of 3

Which of the following is NOT an effect of predicting customer needs?

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1. What BEST describes predicting customer needs?

2. For the purposes of predicting customer needs, how are current customers and non-consumers related?

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About This Quiz & Worksheet

Swiftly determine how much you understand about predicting and meeting the current needs of customers by using this short quiz/worksheet combo. You must be familiar with specific terms and processes in order to correctly answer each question appearing on this quiz.

Quiz & Worksheet Goals

For this quiz, you will be expected to do the following:

  • List the effects of predicting customer needs
  • Describe predicting customer needs
  • Compare current customers and non-consumers in relation to predicting customer needs
  • Define 'non-consumers'
  • Explain the importance of studying the needs of current customers

Skills Practiced

  • Defining key concepts - ensure that you can define the term 'non-consumers'
  • Interpreting information - verify that you can read information regarding the importance of studying customer needs and interpret it correctly
  • Knowledge application - use your knowledge to answer questions about predicting customer needs

Additional Learning

If you have the need to learn more about this topic, you can do so with the lesson titled Methods for Predicting Customer Needs. You will find:

  • The meaning of 'predicting customer needs'
  • Examples of how real companies predict customer needs
  • Details about two techniques used to predict customer needs