Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards


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A company has stated that its organizational goal is to increase customer care quality. David, an employee in the marketing division, has created a new software that helps the company achieve that, and the customers are very satisfied with his work. Why should he be rewarded?

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1. Thomas is an employee who has helped his IT company increase its revenue by 5% in the first quarter. The company CEO has asked the head of the HR department how they could best provide Thomas with an intrinsic reward. Which of the following is a likely response by the head of the HR department?

2. Employees who are _____ motivated tend to work at higher levels of productivity and strive to develop professionally.

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About This Quiz & Worksheet

Reward systems are in place because it's important to keep employees not only motivated, but happy. This quiz will test you on some motivations and rewards for employee behavior.

Quiz & Worksheet Goals

This reward systems quiz tests your ability to:

  • Determine which positive outcome matches a given description
  • Recognize a form of motivation from a definition
  • Read examples of a type of reward and match them with that type

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information found in the lesson on the impact of reward systems on employee behavior
  • Critical thinking - use this information to consider what type of motivation or reward matches a definition or example
  • Information recall - remember the knowledge you've gained about reward systems for employees

Additional Learning

Want to know more? The lesson Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards covers the following objectives:

  • Differentiate between intrinsic and extrinsic rewards
  • Cite Frederic Herzberg to look at why intrinsic rewards are successful in the workplace
  • List examples of extrinsic motivation