How Technology & Regulations Affect the Sales Process

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

When a customer researches a product on a mobile device, they _____.

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1. CRM stands for _____.

2. Using an existing customer's profile to find similar potential customers requires _____.

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About This Quiz & Worksheet

Using this quiz and worksheet, you can check your comprehension of how technology and regulations affect the sales process. CRM and when a customer researches a product on a mobile device are some topics covered on the quiz.

Quiz & Worksheet Goals

These tools help check your knowledge of:

  • Possible new government regulations that can affect a sales force
  • Type of technology that is ideal for outselling the competition
  • The meaning of CRM
  • Requirements of using an existing customer's profile to find similar potential customers

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the lesson on the impact of technology and regulations on the sales process
  • Information recall - access the knowledge you have gained about what a customer does when they research a product on a mobile device
  • Interpreting information - verify that you can read information about the meaning of CRM and interpret it correctly

Additional Learning

Gain more knowledge quickly by using the lesson titled How Technology & Regulations Affect the Sales Process. Use this lesson to:

  • Figure out how technology has changed sales
  • Understand how cloud-based technology works
  • Examine the effects of big data analytics
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