Knowledge Management: Best Practices & Tools

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

What is the purpose of knowledge management in an organization?

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1. Which of the following does CMS stand for?

2. Which of the following is used in an organization to video conference with employees?

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About This Quiz & Worksheet

This quiz and worksheet test what you know about the best practices and tools of managing knowledge and data. You'll review what you remember about terminology and systems that businesses depend on to keep all their data safe and accessible.

Quiz & Worksheet Goals

The intent of this quiz and worksheet is to check what you know about:

  • The purpose of knowledge management in an organization
  • What CMS stands for
  • The type of technology used to video conference with employees
  • What type of technology offers security and administrative functions to protect documents

Skills Practiced

  • Information recall - remember what CMS stands for
  • Knowledge application - use what you know about knowledge management to answer questions about its purpose
  • Interpreting information - review information about the different ways to manage secure documents in an organization and interpret it correctly

Additional Learning

If you want to learn more about this topic, read the provided lesson, Knowledge Management: Best Practices & Tools. This lesson offers more understanding about:

  • Characteristics of knowledge management
  • What a CMS does and how it helps teams work more efficiently
  • How Groupware helps an organization communicate
  • What a document management system does
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