HRM Case Study: Improving Performance Through Training at IBM

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

What is NOT one of the benefits IBM found when hiring employees and training them?

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1. How did IBM change their training to improve performance?

2. What is a reasonable explanation for why IBM decided to study the relationship between training and job performance?

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About This Quiz & Worksheet

In this quiz you will be asked a series of multiple-choice questions regarding the business logistics of IBM. You will be asked to recall information about IBM that deals with the business culture of the company.

Quiz & Worksheet Goals

This quiz will ask you questions regarding:

  • The benefits of focusing on training according to IBM
  • IBM's training methods to improve performance
  • The results of IBM's study about the most important aspects of a business according to top CEOs
  • How IBM is bridging the gap between training perception and reality
  • Ways in which training employees to work smarter can optimize performance

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the related business lesson
  • Interpreting information - verify that you can read information regarding IBM's training methods and interpret it correctly
  • Information recall - access the knowledge you've gained regarding how IBM changed the way it trained employees

Additional Learning

Want to learn more about IBM's training methods and the IBM case study? Then you should take a look at the lesson HRM Case Study: Improving Performance Through Training at IBM. The lesson, taught by expert instructors, will give you a comprehensive overview of the case study. You'll learn things like:

  • What was IBM's focus when changing its training practices
  • What problems IBM noticed that necessitated a change in its training strategy
  • The basic principle of IBM's training method
  • How IBM attempted to bridge the gap between the perception and the reality of training
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