How to Improve Soft Skills


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question 1 of 3

The ability to communicate with team members, work in groups, and resolve conflicts is known as _____.

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1. Using tools such as StrenghtsQuest can help you do what?

2. If an employee knows he needs to improve his soft skills, you can help him develop a/n _____ for improvement.

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About This Quiz & Worksheet

There are some steps you can take to improve an employee's soft skills, and this quiz/worksheet contains identification and fill-in-the-blank questions that will evaluate how well you understand them.

Quiz & Worksheet Goals

The questions on these assessments will test your understanding of the following:

  • The ability to communicate with team members, work in groups, and solve conflicts
  • Accomplishment that can be achieved by using StrengthsQuest and other tools
  • Improving soft skills
  • Action you need to continue doing after you have begun to practice soft skills with an employee
  • Four steps of an action plan

Skills Practiced

  • Critical thinking - apply related concepts to view information about how to teach soft skills in a different way
  • Information recall - unlock the knowledge you've attained about the StrengthsQuest tool
  • Knowledge application - use your understanding to answer questions about an action plan

Additional Skills

To learn more about the steps to improve soft skills, review the related lesson called How to Improve Soft Skills. It will help you complete the following objectives:

  • Understand why personal reflection is important when trying to improve an employee's soft skills
  • Know the characteristics of an employee who lacks them
  • Learn why it is important to try and teach an employee soft skills instead of firing them