How to Improve Soft Skills


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question 1 of 3

The ability to communicate with team members, work in groups, and resolve conflicts is known as _____.

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1. Using tools such as StrenghtsQuest can help you do what?

2. If an employee knows he needs to improve his soft skills, you can help him develop a/n _____ for improvement.

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About This Quiz & Worksheet

You'll find a series of multiple-choice questions on this quiz/worksheet combo that ask you about the topic of improving soft skills. Quickly test your knowledge by answering questions about subjects such as what helps to improve soft skills and the four steps of an action plan.

Quiz & Worksheet Goals

This quiz is a helpful way to check if you understand:

  • What the ability to work in groups, resolve conflicts and communicate with team members is called
  • The item that can be developed to assist with improving soft skills
  • What the use of tools such as StrengthsQuest can help you do
  • The action required once an employee has begun to practice soft skills
  • The four steps of an action plan

Skills Practiced

  • Interpreting information - verify that you can read information regarding the usefulness of tools like StrengthsQuest and interpret it correctly
  • Reading comprehension - ensure that you draw the most important information from the related soft skills lesson
  • Information recall - access the knowledge you've gained regarding what an employer should continue to do after an employee starts practicing soft skills

Additional Learning

Take a look at our lesson called How to Improve Soft Skills if you'd like to study more about this subject. Once you complete this lesson, you should be ready to:

  • Identify the first step in the process of teaching an employee soft skills
  • Detail a way to assess interest in learning soft skills during an employee review
  • Give an example of a book that addresses the importance of soft skills