Communicating with Families of Diverse Backgrounds


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Which word relates best to the trust that is established between professionals and their clients?

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1. The capacity to share or understand another's feeling or emotion is called?

2. Listening attentively to a speaker and then summarizing back to them what they said is called _____.

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About This Quiz & Worksheet

The quiz/worksheet combo is a useful tool for testing your knowledge of working with families whose backgrounds differ from yours. Different terms are covered on the quiz.

Quiz & Worksheet Goals

These topics are on the quiz:

  • The term for the capacity to share or understand another's feelings
  • Technique of listening to the speaker and then summarizing what they said
  • A key to communicating with diverse families
  • Term that describes the bond established between professionals and clients

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the lesson on talking to families of varied backgrounds
  • Information recall - access the knowledge you have gained about seeking out avenues to better understand people and cultures
  • Knowledge application - use your knowledge to answer questions about different terms related to understanding diversity

Additional Learning

You can gain more insights by using the lesson titled Communicating with Families of Diverse Backgrounds. Use this lesson to:

  • Identify different types of listening
  • Review characteristics of diverse families
  • Examine the challenges of talking to diverse families