Internal Communication in an Organization: Definition, Strategies & Examples


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Which one of the following is the best explanation of internal organizational communication?

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1. If you receive a company memo from you supervisor, what's the best description of this communication?

2. You are a department head of the marketing department having a conference with the department heads from the financial department and production department about budgeting for a special project. What type of internal communication is being used in this situation?

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About This Quiz & Worksheet

Complete this quiz/worksheet to make sure you understand the subject of internal communication in an organization. In addition to the explanation of internal organizational communication as a broad category, you will be tested on the four specific types of internal organizational communication.

Quiz & Worksheet Goals

You will be quizzed on the following descriptions of types of internal communication:

  • Receiving a company memo from a supervisor
  • The head of the marketing department talking with other department heads during a meeting
  • Conversing with your manager about work while at a company picnic
  • Chatting about a project during lunch with a co-worker in the break room

Skills Practiced

Test your ability to apply the following skills:

  • Reading comprehension - ensure that you draw the most important information from the related business lesson
  • Defining key concepts - ensure that you can accurately define main terms, such as internal organizational communication
  • Information recall - access the knowledge you've gained regarding types of internal communication in an organization
  • Knowledge application - use your knowledge to identify the type of communication described in given examples

Additional Learning

More information about business communication is available in the accompanying lesson, Internal Communication in an Organization: Definition, Strategies & Examples. This lesson features the following learning objectives:

  • Define internal communication in an organization
  • List the four types of internal communication in an organization
  • Give an example of each of the four types of internal organizational communication
  • Identify the recognized channels of communication in an organization