Interpersonal Roles in Management: Types & Definition

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Jose is the sales manager at Miracle Pill Pharmaceutical Company. Susan, a new member of the team, is simply not on target for making her quota this month. Jose schedules time to sit down with her and individually break down each step of a successful sales call. He hopes to help her identify where she can make specific changes and improve. Jose is acting as a…

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1. Sam's graphic design department has won a prestigious marketing award from the parent company, Conglomerated Amalgamated Corp, Inc. Sam is asked to fly to company headquarters to accept the award at the reception following the annual meeting. Sam is acting as a…

2. Chris owns Fix It Fast, a small hardware store. While chatting with a woman on the bus, Chris learns that she is looking for a small garden rake so her grandson can help with the chores. Chris describes the various rakes available at Fix It Fast and the pleased woman pulls out a phone and orders one on the spot from the company website. Chris is acting as a…

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About This Quiz & Worksheet

Checking out what an inspiring leader can do in today's world, this quiz and corresponding worksheet will help you gauge your knowledge of interpersonal roles in management. Topics you'll need to know to pass the quiz include understanding how to identify someone acting as a leader as well as knowing what being a figurehead involves.

Quiz & Worksheet Goals

Use this printable worksheet and quiz to review how to identify:

  • A leader
  • Figurehead
  • Liaison
  • Managerial roles of Henry Mintzberg

Skills Practiced

This worksheet and quiz will let you practice the following skills:

  • Interpreting information - verify you can read information regarding the managerial roles of Henry Mintzberg and interpret it correctly
  • Knowledge application - use your knowledge to answer questions about what being a figurehead means
  • Problem solving - use acquired knowledge to identify the correct interpersonal roles in management problems

Additional Learning

To learn more about what just relating to others can do for you, review the corresponding lesson Interpersonal Roles in Management: Types & Definition. This lesson will help you:

  • Understand the contributions of Henry Mintzberg
  • Identify how many roles he described for managers
  • Describe the three categories of interpersonal roles in management
  • Show how you can connect others to the resources they need
  • Appreciate how to inspire others by being a figurehead, leader, and liaison
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