Comparing Types of Business Correspondence


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question 1 of 3

Becky works in a real estate office and wants to send a formal communication to thank a recent client for choosing her to market and sell his home. Which of the following form of communication should Becky utilize?

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1. Mark is a manager who needs to communicate a new policy to his team members. Which of the following form of communication should Mark use for this purpose?

2. Sally needs to ask her manager if she can leave a little early this afternoon in order to take her dog, who has just fallen ill, to the vet. Which of the following form of communication should she use?

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About This Quiz & Worksheet

This quiz and corresponding worksheet gauge your understanding of the kinds of business correspondence. Topics you'll need to know to pass the quiz include the meaning of business correspondence and identifying different types.

Quiz & Worksheet Goals

In these assessments you'll be tested over your ability to:

  • Define business correspondence
  • Identify different types of businesses correspondence
  • Match the appropriate type of correspondence to a specific task
  • Differentiate among different types of business correspondence

Skills Practiced

This quiz and worksheet allow students to test the following skills:

  • Reading comprehension - ensure that you draw the most important information from the kinds of business correspondence lesson
  • Distinguishing differences - compare and contrast topics from the lesson, such as business letter and memo
  • Knowledge application - use your knowledge to answer questions about kinds of business correspondence
  • Interpreting information - verify that you can read information regarding kinds of business correspondence and interpret it correctly

Additional Learning

To learn more about kinds of business correspondence, further review this lesson for the following topics:

  • Give one use, aside from communicating within a company, for memos
  • The different types of business letters
  • Explain how letters are different from memos
  • Tell what rules apply to less formal means of communication, like texting