Hospitality Industry: Leadership & Supervision


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How does a lead differ from a general member of a staff?

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1. A _____ is generally paid hourly and is tasked with overseeing a specific area of operations. This leader will typically schedule their staff, and they often interview, hire, congratulate, and discipline their employees.

2. This leader usually oversees the operations of the entire organization and reports directly to the owner or CEO.

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About This Quiz & Worksheet

The hospitality industry is lead by individuals who have unique roles. Gauge your knowledge of these people and their responsibilities by using the quiz and worksheet.

Quiz & Worksheet Goals

Take the quiz to assess your understanding of the following topics:

  • A leader who oversees the operations of the entire organization
  • The tasks of a lead in the hospitality industry
  • Salaried leaders who oversee the supervisors
  • Someone who gets paid hourly and does not directly supervise team members
  • A person paid hourly and tasked with overseeing a specific area of operations

Skills Practiced

  • Information recall - access the knowledge you have gained about the tasks of a lead in the hospitality industry
  • Knowledge application - use your knowledge to answer questions about the different leaders in this industry
  • Interpreting information - verify that you can read information about salaried leaders who manage supervisors and interpret it correctly

Additional Learning

If you still want to keep learning, you can use the lesson titled Hospitality Industry: Leadership & Supervision. Using this lesson, you can review more about:

  • Characteristics of a lead
  • What defined leaders in the hospitality industry are in charge of
  • Person with the most power in this type of industry