Role of Management in Developing an Organizational Change Plan


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Because front-line employees do not have direct lines of communication to project teams, a manager must function as a _____ in order to connect the two groups effectively.

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1. Jim is a mid-level manager for a furniture warehouse. A vendor change has resulted in the need for front-line employees to assemble some furniture instead. If Jim makes a change plan that involves him spending an entire week in the warehouse physically demonstrating the way to facilitate the change, which management role is he exercising?

2. During the strategic change planning process, an operations manager identifies three employees that she expects will respond very negatively to the plan. What should she do?

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About This Quiz & Worksheet

How should a manager handle a strategic change planning process when they expect a negative response from some employees? This quiz and worksheet is a fast way to gauge your ability to answer this question and others about management roles in change planning.

Quiz & Worksheet Goals

You'll be tested on the following:

  • The capacity in which a manager serves to connect front-line employees and project teams
  • Being physically present to demonstrate a changed process to employees
  • How a manager should handle the strategic change planning process
  • The importance of the communicator
  • Questions a manager must answer as the communicator

Skills Practiced

  • Information recall - access the knowledge you've gained about a manager connecting front-line employees and project teams
  • Interpreting information - verify that you can read information about the importance of the communicator during a strategic change in a business and interpret it correctly
  • Making connections - use what you've learned to make connections between strategic change planning and the manager's role

Additional Learning

Keep learning about this topic with the lesson titled Role of Management in Developing an Organizational Change Plan. Below are examples of what the lesson covers:

  • What's required to achieve long-term success
  • An overview of different roles and responsibilities during organizational change
  • Who can establish reinforcement for adaptation