Productivity, Quality, Profitability and the Role of Managers


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question 1 of 3

Which of the following best defines productivity?

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1. How can quality negatively impact profitability?

2. Tom is a manager at a large firm. He has worked for the firm for a very long time and has spent much of his time focusing on the company's budget. Aside from that, he is also responsible for determining the 10-year goals of the company, one of which, is that every employee needs to have access to healthcare. Why is Tom an example of a top-level manager?

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About This Quiz & Worksheet

This quiz and worksheet set allows you to evaluate your knowledge of the role of managers in impacting productivity, quality, and profitability. Topics you should know in order to pass the included quiz are the definition of profitability and the roles of top-level, mid-level, and lower-level managers.

Quiz & Worksheet Goals

Use this quiz and worksheet set to gauge your understanding of the following:

  • Definition of profitability
  • Calculating productivity
  • Lower-level, mid-level, and top-level managers

Skills Practiced

Practice these skills when you work through the assessment resources:

  • Reading comprehension - ensure that you draw the most important information from the related managerial lesson
  • Interpreting information - verify that you can read information regarding how to calculate productivity and interpret it correctly
  • Knowledge application - use your knowledge to answer questions about profitability

Additional Learning

To learn more about managers' impact on productivity, quality, and profitability, view the corresponding lesson on the subject titled Productivity, Quality, Profitability and the Role of Managers. It examines these objectives:

  • Define productivity, quality, and profitability
  • Explore how productivity and quality impact profitability
  • Understand the responsibilities of top-level, mid-level, and lower-level managers
  • Identify how managers can impact productivity, quality, and profitability