The Purpose, Content & Structure of Manuals


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What type of manual would you produce to outline the vision, principles and rules of an organization?

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1. Which of the following is NOT a best practice in composing the body of a manual?

2. A troubleshooting section is typically found in which part of a manual?

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About This Quiz & Worksheet

Use this quiz and worksheet to test your knowledge about the format and structure of manuals. You will need to be able to distinguish between the front matter, the body, and the back matter, and to distinguish between types of manuals.

Quiz & Worksheet Goals

Use this printable worksheet and quiz to test your ability to identify:

  • The contents of the body of a manual
  • Structures that are included and excluded in a manual
  • Different types of manuals
  • The section that contains troubleshooting information
  • Best practices in composing a manual

Skills Practiced

This assessment will test the following skills:

  • Critical thinking - apply relevant concepts to examine information about training in a different light
  • Distinguishing differences - compare and contrast policy manuals, operations manuals, regulatory manuals, and procedures manuals
  • Information recall - access the knowledge you've gained regarding the structure of manuals
  • Knowledge application - use your knowledge to answer questions about troubleshooting in manuals

Additional Learning

Learn more about manuals in this interactive lesson, The Purpose, Content & Structure of Manuals. This lesson covers:

  • Defining manual
  • Describing the content and purpose of manuals
  • Describing the front matter
  • Describing the body
  • Describing the back matter