Employee Intervention: Methods and Application


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question 1 of 3

What type of intervention involves directly providing the person advice and guidance?

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1. Under which of the following circumstances would challenging the other person's behavior directly be an appropriate response?

2. Frank is dealing with an employee who is meeting some goals but is falling short in other areas of the job. He is not sure why this individual is struggling and wants to handle the situation carefully. Which type of intervention will most likely draw some ideas and explanation from the employee?

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About This Quiz & Worksheet

In what ways can an employer intervene to help employees get help with a particular issue or problem? To successfully answer the questions posed in this quiz and worksheet, you will need to be familiar with the aspects of each type of intervention method discussed in the lesson.

Quiz & Worksheet Goals

In these assessments you'll be tested on:

  • The ability to identify the type of intervention where:
    • A person is given advice and direction
    • An individual's behavior is challenged directly
    • Ideas are drawn out of an employee by the facilitator
  • Three aspects of facilitative intervention
  • What a supervisor needs to consider when deciding to employ any type of intervention method

Skills Practiced

This worksheet and quiz will allow you to test the following skills:

  • Critical thinking - apply relevant concepts to examine information about employee intervention in a different light
  • Distinguishing differences - compare and contrast authoritative and facilitative intervention types
  • Knowledge application - use your knowledge to answer questions about the aspects of both types of intervention

Additional Learning

To learn more about this topic, review the accompanying lesson called Employee Intervention: Methods and Application. This lesson covers the following objectives:

  • Identify and define the two categories of intervention
  • List and describe the aspects of each category of intervention
  • Use a fictitious scenario to illustrate how a manager can apply intervention methods